Ownership
Registered, covered, serviced.
Register the system after installation and the warranty, service history and consumables are all attached to the right product at the right address.
Ownership journey
What happens, in order.
Every step is recorded in My GROHE Blue, so a service call never starts with 'which model do you have?'
Installation completed
Installer tests the tap, explains the cleaning cycle and hands over the manual.
Register the systemIn progress
Add the article number and address in My GROHE Blue so warranty and history are linked.
Consumables tracked
Filter and CO₂ replacements are logged against your system for compatible reordering.
Service visit if needed
An adviser diagnoses first; a visit is booked only when it is actually required.
Approval before payment
Parts or extra labour appear as a revised draft you approve — nothing is charged silently.
UAE warranty terms
- Coverage and duration
- Confirm with GROHE
- Adviser inbox
- advice@grohe-blue.ae
- Service hours
- Confirm with GROHE
Warranty duration and coverage are confirmed in writing by your GROHE adviser before payment. We never publish terms that have not been approved for the UAE market.
Keep everything in one place
Registration, drafts, revisions, invoices and service history live in My GROHE Blue.
Open My GROHE BlueWarranty vs chargeable
Clear line between the two.
Faults are covered. Running costs and kitchen changes are quoted, and always approved by you first.
Covered by warranty
Manufacturing defects
Faults in materials or assembly on the tap, cooler or filter head.
Warranty labour
Diagnosis and repair labour where the fault is covered by the warranty.
Replacement parts
Covered components supplied and fitted by a GROHE-approved installer.
Quoted and chargeable
Consumables
Filter cartridges, CO₂ cylinders and cleaning cartridges are running costs, not faults.
Kitchen changes
New valves, sockets, cabinet modification or relocating the system after installation.
Misuse or non-genuine parts
Damage from abrasive cleaners, third-party cartridges or unapproved installation work.
Something not working as it should?
Describe the symptom and an adviser will tell you whether it is a filter, a setting, or a service visit — before anything is booked.
Related guidance
Filters and CO₂
Genuine consumables and compatible reordering.
Manuals and downloads
Manuals, drawings and warranty documentation.
Frequently asked questions
Short answers to the questions owners ask most.